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Location Call # Volume Status
 Sherman Library  RA971 .G646 2012    AVAILABLE  
Author Graban, Mark.
Title Healthcare kaizen : engaging front-line staff in sustainable continuous improvements / Mark Graban, Joseph Swartz.
OCLC 769546186
ISBN 9781439872963
1439872961
9781439872970
143987297X
Publisher Boca Raton : Taylor & Francis/CRC Press, 2012.
Description xxix, 374 pages : illustrations (chiefly color) ; 28 cm
LC Subject heading/s Franciscan St. Francis Health (Indianapolis, Ind.)
Franciscan Alliance.
Hospital care -- Quality control.
Medical personnel -- Training of -- Case studies.
Total quality management -- Case studies.
Medical
Subject heading/s		 Hospital Administration.
Quality Improvement.
SUBJECT Case studies.
Bibliography Includes bibliographical references and index.
Summary "This book focuses on daily continuous improvement, or kaizen, for healthcare professionals and organizations. It shares some mechanics for facilitating kaizen, but more importantly covers the management mindsets and philosophies required to make kaizen work effectively in a department or as an organization-wide program. All of the examples are real healthcare examples shared by Franciscan Alliance Health System and other leading organizations, with many color pictures and illustrations of kaizens. This book will be helpful to healthcare organizations that have embraced weeklong improvement events, but now want to move beyond just doing events into a more complete lean management system"--Provided by publisher.
Contents Sect. 1. What is kaizen? 1. Kaizen and continuous improvement -- The roots and evolution of kaizen -- Types of kaizen -- Moving toward a kaizen culture -- Sect. 2. Kaizen methodologies. Quick and easy kaizen -- Visual ideal boards -- Sharing kaizen -- The art of kaizen -- Sect. 3. Kaizen lessons learned. The role of leaders in kaizen -- Organization-wide kaizen programs -- Lean methods for kaizen -- Kaizen at home.
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