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Location Call # Volume Status
 E-BOOK      
Author Graban, Mark.
Title Lean hospitals : improving quality, patient safety, and employee engagement, second edition / Mark Graban ; [foreword by] John Toussaint.
Edition 2nd ed.
OCLC ocn798584647
ISBN 9781466513532
1466513535
9781466511651
1466511656
9781466511422
1466511427
9781439870440
1439870446
9781439870433 (pbk. ; alk. paper)
1439870438
0429251351
9780429251351
ISBN/ISSN 10.1201/b11740 doi
Publisher Boca Raton, Fla. : CRC Press, ©2012.
Description 1 online resource
LC Subject heading/s Hospitals -- United States -- Administration.
Hospital care -- United States -- Quality control.
Hospital care -- United States -- Cost effectiveness.
Patients -- United States -- Safety measures.
Just-in-time systems.
Total quality management.
Other
Genre heading/s
Electronic books
General note Title from title screen.
"Version date: 20110707."
Bibliography Includes bibliographical references and index.
Contents 1. The case for Lean hospitals -- 2. Overview of Lean for hospitals -- 3. Value and waste -- 4. Observing the process and value streams -- 5. Standardized work as a foundation of Lean -- 6. Lean methods : visual management, 5S, and Kanban -- 7. Proactive root cause problem solving -- 8. Preventing errors and harm -- 9. Improving flow -- 10. Engaging and leading employees -- 11. Getting started with Lean -- 12. A vision for a Lean hospital.
Summary "The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety and satisfaction. Full of examples and case studies, the second edition has been updated to reflect current pressures on hospitals, including the Affordable Care Act, and includes new and updated case studies. New material includes discussions on process audits, performance measures and suggestion management as well as a new chapter on strategy deployment"--Provided by publisher.
Language note English.
NOTE O'Reilly O'Reilly Online Learning: Academic/Public Library Edition (EZproxy Access)
Permanent link back to this item
https://novacat.nova.edu:446/record=b4312079~S13

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