Summary

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Location	Call #	Volume	Status
Sherman Library Dissertation 4th Floor	Diss DBA Evans L 2008		AVAILABLE

Author	Evans, Lavonda Deniese.
Title	Using SERVQUAL to determine veteran healthcare service quality profile with recommendations / by Lavonda Deniese Evans.
OCLC	271477501
Publisher	2008.
Description	ix, 114 unnumbered leaves ; 29 cm
LC Subject heading/s	Veterans -- Medical care -- Quality control.
	Veterans -- Arkansas -- Attitudes.
	Patient satisfaction -- United States.
	Medical care surveys -- United States.
SUBJECT	NSU dissertation -- DBA.
Dissertation note	Thesis (DBA) -- Nova Southeastern University, 2008.
Bibliography	Includes bibliographical references (leaves 74-105)
Restrictions	Open to researchers under library restrictions.
Reproduction note	Typescript.
General note	Presented as the author's thesis (DBA) - Nova Southeastern University.

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