Summary

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Location	Call #	Volume	Status
Sherman Library	HM1126 .B75 2003	c.2	AVAILABLE
Sherman Library	HM1126 .B75 2003	c.3	AVAILABLE

Title	Bringing peace into the room : how the personal qualities of the mediator impact the process of conflict resolution / Daniel Bowling, David A. Hoffman, [editors].
Edition	First edition.
OCLC	52349235
ISBN	0787968501 (alk. paper)
Publisher	San Francisco : Jossey-Bass, [2003]
	�2003
Description	viii, 310 pages ; 24 cm
LC Subject heading/s	Conflict management.
	Mediation.
Bibliography	Includes bibliographical references (pages 279-281) and index.

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